Trading CFDs involves a significant risk of loss
'Bittcoin Trader', “the Company”, ”we” or “us” ,it is responsible for the protection of the privacy and the safeguarding of clients’ personal financial information and data. By opening a trading account with the Company, the client hereby gives its consent to such collection, processing, storage and use of personal information by the Company as explained below and in accordance to applicable data protection legislation (including but not limited to the General Protection Regulation (EU) 2016/679 (the ‘GDPR’) and the Data Processing Law. For the purpose of GDPR and the Data Processing Law, 'Bittcoin Trader' is the data controller.
The collection of personal information
'The Company collects the necessary information required to open a client’s trading account, perform transactions and safeguard the clients’ assets and privacy and to provide clients with the services they require. In this respect, the Company may ask clients, in certain circumstances to gather information from banks and/or credit agencies, and/or clearing agencies and/or other sources which will help the Company to construct the clients’ profile based on their requirements and preferences in order to provide its services effectively. The Company may collect customer’s credit card data where is necessary to offer the services the customer opted for, the customers card details are protected using Transport Layer encryption – TLS 1.2 and application layer with algorithm AES and key length 256 bit. The information the Company collects includes information required to communicate with and identify its clients. The Company may also collect certain demographic information, including, birth date, education, occupation, etc. The Company also assesses trading related information. The Company also collects Non-Personal Information, meaning the information which does not allow us to identify the end-user: The other type of information that we collect is the Personal Information and this allows us to identify the end-user:
We may record any communications, electronic, by telephone, in person or otherwise, that we have with you in relation to the services we provide to you and our relationship with you. These recordings will be Company’s sole property and will constitute evidence of the communications between the Company and you. Such telephone conversations may be recorded without the use of a warning tone or any other further notice.
Use of personal information
The Company uses clients’ personal information only as required to provide quality service and security to its clients. This information helps the Company to improve its services, customize browsing experience and enables it to inform its clients of additional products, services or promotions relevant to clients and in this respect the clients hereby consent to the usage of this data for such purposes. It shall be noted that the Company may anonymize or de-identify the collected information which, on its own, cannot personally identify you. In addition, the combination of Personal and non-Personal information is considered as Personal information and will be treated so while remaining combined. The personal data is stored during contractual relationship and after the termination for 5 years accordingly to relevant broker’s regulator and 7 years for taxation purposes.
Protection of personal information
Any personal information provided by the client to the Company will be treated as confidential and shared only within the Company and its affiliates and will not be disclosed to any third party except under any regulatory or legal proceedings. In case such disclosure is required to be made by law or any regulatory authority, it will be made on a ‘need-to-know’ basis, unless otherwise instructed by the regulatory authority. Under such circumstances, the Company shall expressly inform the third party regarding the confidential nature of the information.
The Company may share information with affiliates in the event such information is reasonably required by such affiliate in order to provide the products or services to its clients. The Company may share information with affiliates and associates in order to offer additional similar products and services that meet clients’ needs and which are delivered in a manner that is useful and relevant only where clients have authorized the Company to do so.
Non-affiliated third parties
From time to time the Company may contact clients whether by phone or email for the purpose of offering them further information about the Company and financial market trading.
The Company uses all possible means to respect and protect its clients’ privacy. At any time, the client may contact the Company and request:
The Company may, on occasion, seek to contact clients, whether by phone or by email, for the purpose of informing them of unique promotional offerings provided by the Company for the client Any person wishing to opt out of further contact with the Company at any time whatsoever is entitled to do so through the means to decline receiving such promotional offers from use available within the such promotional material. In case you unsubscribe the Company will remove your contact details from its marketing distribution list.
Restriction of responsibility
Use of "COOKIES"
If you have any enquires regarding the Company’s Privacy and Date Protection Policy please email us at [email protected] Website and The Company shall try to respond to all requests within 30 days. Please note that it may take us longer than 30 days if your request is particularly complex or you have made a number of requests. In this case, we will notify you within 30 days of the receipt of your request and keep you updated. If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with our supervisory authorities.